Support for your hardware and software questions

The information contained in this page is intended for U.S. healthcare professionals only.

The Global Technical Services team supports customers using Baxter hardware and software. Dedicated Operational Support Representatives have a 90% or better phone-fix rate. Global Technical Services also offers:

  • BONET certified field service engineers with an average of 13 years of dialysis experience for servicing hemodialysis machines
  • Swap program with next-day turnaround for patients using HomeChoice instrumentation to ensure minimal therapy interruption

Global Technical Services

To reach a Global Technical Services team member, call 1-800-553-6898 (available 24 hours/7 days).