Requesting Infusion Pump Factory Service

Baxter offers factory and field service on all electronic infusion pumps.
Call 1-800-THE-PUMP, prompt 1 to request service for: 

  • 150XL MINI-INFUSER Pump
  • 300XL MINI-INFUSER Pump
  • IPUMP Pain Management System
  • INFUS O.R. Syringe Pump

Service Documentation

Service Manuals and Technical Service Bulletins are available at the below GTS Documentation Web site link. If you do not have a login and password for access, call Technical Support at 1-800-THE-PUMP (prompt 2) or e-mail: gts@baxter.com.